A444 Privacy Policy — Our commitment to protecting your information

A444 (referred to as "we", "the platform", or "a444") is an online gaming platform that offers Slots, Live Casino, Sports Betting, fish games, and other gaming services to users in Bangladesh. This Privacy Policy applies to our website, mobile app, and all related services.

This Privacy Policy explains what types of data a444 collects, why it is collected, how it is used, and what steps we take to keep it safe. By creating an account or using any of our services, you are deemed to have accepted this Privacy Policy.

A444 collects only the data necessary under this Privacy Policy. The table below outlines what is collected and why:

A444 never stores your full bank card number, CVV, or PIN. This information is processed exclusively through the payment gateway and is never stored on a444's servers.

Under this Privacy Policy, data collected by a444 is used only for specified purposes. We do not collect or use any information unnecessarily.

• Account Management: To verify registration and login, and to ensure account security.
• Transaction Processing: To process deposits and withdrawals securely and maintain transaction history.
• KYC Verification: To verify identity in compliance with international AML and KYC regulations.
• Customer Support: Used to handle support tickets, complaints, and assistance requests.
• Fraud Prevention: To identify multiple accounts, bonus abuse, and suspicious activity.
• Responsible Gaming: To detect excessive gaming patterns and provide timely support.
• Promotions & Offers: To inform you of relevant bonuses and offers based on your gaming preferences.
• Platform Development: To analyse user experience and improve service quality.

A444 never sells your personal data. However, in limited circumstances and in accordance with this Privacy Policy, certain information may be shared with specific third parties:

• Payment Provider: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Game Provider: Minimum necessary data shared with game engine providers to operate gaming services.
• Legal Obligations: In cases involving court orders, regulatory directives, or AML investigations.
• Security Investigation: With security authorities in the event of fraud or a cyberattack.

A444 uses cookies and similar tracking technologies on its website and app. Our Privacy Policy ensures full transparency regarding the use of cookies.

• Essential Cookies: To keep your login session active, save your language preferences, and ensure the platform's core functionality. These cannot be disabled.
• Functional Cookies: For your gaming preferences, display settings, and personalized experience.
• Analytics Cookies: Anonymous data is collected to understand how the platform is used. You can opt out at any time.
• Security Cookies: To detect multiple suspicious login attempts on the same account and prevent fraud.

Cookies can be managed through your browser settings; however, disabling essential cookies may affect the platform's functionality.

A444 does not retain your data indefinitely. Different types of data are subject to different retention periods under this Privacy Policy:

• Account Information: For the duration the account is active and for 5 years after closure (as required by law).
• Transaction History: 7 years (in accordance with AML and financial regulatory requirements).
• KYC Documents: 5 years after verification.
• Customer Support Records: 3 years.
• Analytics Data: Up to 2 years, after which it is automatically deleted.

A444's Privacy Policy gives you full control over your data. You have the following rights:

To exercise any of your rights, please contact our support team. We will respond within 30 business days of receiving your request.

A444 strictly does not provide services to anyone under 18. Our Privacy Policy includes specific measures to protect the data of minors.

• Age verification is in place at the point of registration.
• Any account identified as belonging to a minor is immediately suspended.
• No data relating to minors is collected or stored.
• Parents can contact our support team to report any suspicious account activity.

A444 works with trusted third-party service providers to operate the platform, including payment gateways, game engines, and security providers. These parties maintain their own privacy policies and process data accordingly.

A444 is not responsible for the privacy practices of third parties. However, we only work with partners who comply with international data protection standards. All third parties are bound by data processing agreements with us.

A444 uses multiple layers of security to protect your data. Under our Privacy Policy, security is always the top priority.

• SSL/TLS Encryption: 256-bit SSL encryption on all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Encrypted Storage: Stored data is kept in encrypted format.
• Regular Audits: Regular audits conducted by third-party security experts.
• Access Controls: Only authorized personnel have access to specific data.

A444 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date on the policy page will be revised accordingly.
• You will be notified via your registered email or mobile number of any significant changes.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
• For major changes, at least 30 days' notice will be given before they take effect.

For any questions, complaints, or data requests regarding our Privacy Policy, please contact our Data Protection team. We typically respond within 3–5 business days.